Privacy Policy
1. Who We Are
This Privacy Policy applies to TheDimeZone ("we", "us", "our"). For privacy enquiries contact: privacy@thedimezone.com
2. Information We Collect
Information you provide directly:
- Email address (required to create an account)
- Username and password
- Payment information — processed and stored by our third-party payment processor; we do not store full card numbers
- Any messages or communications you send through the Site
Information collected automatically:
- IP address (used for fraud prevention and legal compliance)
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the Site
- Referring URL
- Cookie and session data (see our Cookie Policy)
We do not collect:
- Government-issued ID numbers
- Social Security numbers
- Biometric data
- Data from minors — any account found to belong to a minor is immediately terminated
3. How We Use Your Information
- To create and manage your account
- To process subscription payments and prevent fraud
- To deliver content and membership benefits you have paid for
- To respond to your messages and support requests
- To send transactional emails (receipts, subscription confirmations, renewal notices)
- To enforce our Terms of Service and investigate policy violations
- To comply with legal obligations including 18 U.S.C. § 2257
- To maintain security and prevent abuse
We do not use your data for targeted advertising. We do not sell your data to any third party.
4. Legal Basis for Processing (GDPR)
If you are located in the EEA or United Kingdom, our legal bases for processing are:
- Contract performance — to fulfil your subscription
- Legitimate interests — fraud prevention and security
- Legal obligation — compliance with applicable laws
- Consent — for non-essential cookies, which you may withdraw at any time
5. Data Sharing & Third Parties
We share your data only in these limited circumstances:
- Payment processors — to process your subscription securely, bound by PCI-DSS compliance
- Hosting & infrastructure providers — processing data on our behalf under data processing agreements
- Legal requirements — if required by law, court order, or government authority
- Business transfer — in the event of a merger or acquisition, with prior notice
We do not share your subscription status, viewing history, or any identifying information with advertisers, data brokers, or any other commercial third parties.
6. Data Retention
We retain your account data for as long as your account is active plus up to 3 years thereafter to comply with legal and tax obligations. You may request earlier deletion subject to legal retention requirements (see Section 8).
7. Security
We implement industry-standard security measures including SSL/TLS encryption, hashed password storage, and access controls. No method of internet transmission is 100% secure. You are responsible for maintaining the security of your account credentials.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate data
- Erasure — request deletion of your data (subject to legal retention requirements)
- Restriction — request that we restrict processing of your data
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interests
- Withdraw consent — for any processing based on consent
To exercise any right, contact: privacy@thedimezone.com. We will respond within 30 days.
9. California Privacy Rights (CCPA)
California residents have the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information. To exercise your rights, contact us at the address above.
10. Cookies
We use cookies and similar technologies. For full details see our Cookie Policy.
11. Children's Privacy
This Site is strictly for adults 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has accessed this Site or provided us with personal data, contact privacy@thedimezone.com immediately and we will take immediate action.
12. International Transfers
If you are located outside the country where our servers are based, your data may be transferred internationally. Where required, we implement appropriate safeguards such as Standard Contractual Clauses.
13. Changes to This Policy
We may update this Privacy Policy from time to time, indicated by the date at the top of this page. Continued use of the Site after changes are posted constitutes acceptance.
14. Contact & Complaints
Privacy questions or rights requests: privacy@thedimezone.com
EEA/UK users: you have the right to lodge a complaint with your local data protection supervisory authority.